Import guide · Stage 8 of 10 · The Paper Trail
Import Stage 8: receive the documents, and check them the same day
Five stations between the shipment and a checked document set in your agent's hands. Know the set, hunt mismatches, understand the release, settle the bank steps and hand over. Clear each hurdle, earn each badge, and finish as a Documents Captain. Prefer reading? Use the plain guide button.
Your rank
Paper Cadet
Tap a station to open it. Clear each hurdle to earn its badge and unlock the next.
Know which documents you should receive
Station 1 of 5 · Badge: Set Reader
Know which documents you should receive
Match what arrives against the order, the Incoterm and any letter of credit.
What you do
- Commercial invoice
- Packing list
- Bill of Lading or Air Waybill
- Certificates and insurance papers
Keep these ready
- Commercial invoice
- Packing list
- Bill of Lading? or Air Waybill?
- Certificates
Watch out
- Waiting for the courier before asking.
- Originals needed but copies sent.
Pro tip
Ask the supplier to email scans the day the documents are sent, so your agent can start early.
Full details for this station
Customs clearance needs a complete, consistent set. Check it the day it arrives.
How to do it
- List what the order and any letter of credit require.
- Expect the commercial invoice, packing list and the Bill of Lading? or Air Waybill?.
- Expect certificates the order asks for, such as origin, quality, or others as your goods require.
- Expect the insurance certificate if the supplier arranged cover.
- Tick each item off. Ask at once for anything missing.
Documents to keep ready
- Commercial invoice
- Packing list
- Bill of Lading? or Air Waybill?
- Certificates
What the documents must show
- Document checklist
- Document, required Y/N, received date, checked Y/N.
Time and cost
- Check: the same day the set arrives.
Where people get stuck
- Waiting for the courier before asking.
- Originals needed but copies sent.
Check the documents against each other
Station 2 of 5 · Badge: Mismatch Hunter
Check the documents against each other
Names, goods, quantities, weights, values and numbers must agree.
What you do
- Names and addresses
- Description and quantity
- Weights and packages
- Invoice value and terms
Keep these ready
- Invoice
- Packing list
- Bill of Lading or Air Waybill
Watch out
- Description differs on each paper.
- Invoice total does not add up.
Pro tip
Send one list of all corrections, not several messages.
Full details for this station
Most clearance queries start with a mismatch.
How to do it
- Compare the invoice with the packing list: description, quantity, weights.
- Compare both with the Bill of Lading or Air Waybill: names, packages, marks, container and seal.
- Compare the invoice with your order: price, terms, currency.
- Check the HS code if shown and the country of origin.
- List every difference and ask the supplier to correct it before the goods arrive.
Documents to keep ready
- Invoice
- Packing list
- Bill of Lading or Air Waybill
What the documents must show
- Mismatch list
- Item, document A says, document B says, action, date fixed.
Time and cost
- Check: an hour.
- Corrections: days. Start early.
Where people get stuck
- Description differs on each paper.
- Invoice total does not add up.
Know how the carrier will release the cargo
Station 3 of 5 · Badge: Release Ready
Know how the carrier will release the cargo
Original Bill of Lading, telex or electronic release, or a sea waybill.
What you do
- Original set
- Telex or electronic release
- Sea waybill
- Air Waybill
Keep these ready
- Bill of Lading, or release, or waybill
Watch out
- Originals still in transit when the vessel arrives.
- Release not confirmed by the shipping line.
Pro tip
Ask for a telex release if time is short, and check with the supplier.
Full details for this station
The carrier releases cargo only against the right document. Know which one applies.
How to do it
- Ask the supplier which type of Bill of Lading will be issued.
- If originals are issued, they must reach you or your bank in time, and be endorsed as required.
- If a telex or electronic release is used, ask that it be sent to the shipping line and confirmed.
- A sea waybill and an Air Waybill are not documents of title, and are usually released to the named consignee.
- Ask your Customs House Agent what the shipping line needs from you.
Documents to keep ready
- Bill of Lading, or release, or waybill
What the documents must show
- Release query
- Ask the supplier: BL type, number of originals, courier details, release instructions.
Time and cost
- Originals by courier: days. Plan ahead.
Where people get stuck
- Originals still in transit when the vessel arrives.
- Release not confirmed by the shipping line.
Settle the payment steps that unlock the documents
Station 4 of 5 · Badge: Bank Aware
Settle the payment steps that unlock the documents
Under a letter of credit or collection, the bank may hold documents until you pay or accept.
What you do
- Letter of credit: bank checks documents
- Collection: documents against payment or acceptance
- Advance paid: documents come direct
- Discrepancy notices
Keep these ready
- Bank advice
- Payment confirmation
Watch out
- Ignoring a discrepancy notice.
- Late acceptance.
Pro tip
Ask your bank for one named contact for the shipment.
Full details for this station
Your bank follows the terms exactly. Watch the dates.
How to do it
- Check which route applies from the order: letter of credit, collection, advance or open account.
- If your bank advises discrepancies, decide quickly whether to accept them or ask the supplier to correct.
- Pay or accept as the terms require.
- Make payment through your authorised dealer bank. Rules are set by the Reserve Bank of India.
- Collect the documents or the release from your bank.
Documents to keep ready
- Bank advice
- Payment confirmation
What the documents must show
- Bank query
- Ask the bank: status, discrepancies, deadline to respond, documents ready for collection.
Time and cost
- Respond to the bank within the time it gives.
Where people get stuck
- Ignoring a discrepancy notice.
- Late acceptance.
Hand the documents to your Customs House Agent
Station 5 of 5 · Badge: Ready for Customs
Hand the documents to your Customs House Agent
Give the full set, with the arrival details.
What you do
- Invoice, packing list, Bill of Lading
- Certificates and licences
- Your Importer-Exporter Code
- Arrival details
Keep these ready
- Complete document set
- IEC details
Watch out
- Missing licences found late.
- Late handover.
Pro tip
Customs clearance for imports is Stage 9 on this site.
Full details for this station
A complete set at the start saves days at the port.
How to do it
- Give the agent the checked set.
- Include licences or registrations your goods need.
- Share the arrival date and the Bill of Lading number.
- Confirm who files the Bill of Entry and by when.
- Move to Stage 9: customs clearance.
Documents to keep ready
- Complete document set
- IEC details
What the documents must show
- Handover list
- Each document, date given, name of the person who received it.
Time and cost
- Handover: as soon as the set is checked.
Where people get stuck
- Missing licences found late.
- Late handover.
Words used on this page
Questions people ask
What if a document is wrong?
Ask the supplier to correct it and send a new one. Do not alter a document yourself.
What if the original Bill of Lading is late?
Ask about a telex or electronic release.
Is this legal advice?
No. It is practical guidance. Confirm the rules on the official Government sites.
Can you check my documents?
Send them on WhatsApp. We will go through them with you.
Want help checking your import documents?
Send us the set. We will look for mismatches before your agent does. It is just a call and a message away.
Message us on WhatsAppCall +91 98230 14118Office (backup): +91 93733 11838
Last checked: 12 November 2026. Customs matters are governed by the Customs Act, 1962 (CBIC). Foreign exchange payments follow the rules of the Reserve Bank of India. Rules change, so confirm on the official Government sites.