Trusted by Importers and Exporters for over Two Decades
At Multimodal, we help importers and exporters resolve Customs queries quickly and correctly — backed by over 27 years of hands-on EXIM consulting experience.
Here's how to get started:
Step 1: Reach out to us
Message us on WhatsApp at +91 - 937 33 11 838 or email us at info(at)multimodal(dot)biz with a brief description of your Customs query.
Step 2: Share your documents
Once we respond, share the relevant shipment documents (e.g., Checklist/ Bill of Entry, Customs notice/ Customs Query, invoice, Brochure/ Catalogue, etc.) directly with us over WhatsApp or email.
There's no need to create any account or log into any portal — just send them securely through the channel you're most comfortable with.
Your documents are used solely to assess and resolve your query and are never shared with any third party.
Step 3: We assess the complexity of your query
Every Customs query is different — some are straightforward, others require deeper research into current regulations or precedent. After reviewing your documents, we'll let you know:
- The nature of the issue.
- The estimated time to resolve it.
- The applicable consultation fee, based on the complexity of your case.
Step 4: Confirm and pay
Once you're comfortable with the fee, we'll share a Proforma Invoice with our bank details for a direct transfer. No payment gateway, no extra charges — just a simple, secure bank transfer against a formal invoice.
Step 5: Receive your solution
As soon as payment is confirmed, we'll send you the finalized, ready-to-submit reply or resolution for your Customs query — drafted specifically for your case by our team.
reach us anytime via WhatsApp
— we respond promptly —
during business hours
Multimodal Logistic Systems Pvt. Ltd.
A registered Indian private limited company,
serving importers and exporters since 2006.
Registered Office:
3rd Floor, S. No. 8/12, Library, GV7 Capital,
Ambegaon Bk., Pune, Maharashtra – 411046, India
CIN:
U63011PN2006PTC128701
GSTIN:
27AAECM7040D1ZQ
Call / WhatsApp:
+91 - 937 33 11 838
email:
info(at)multimodal(dot)biz