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Multimodal Logistic Systems Private Limited is an India-based international trade consultancy headquartered in Pune, Maharashtra, serving importers, exporters, manufacturers, medical professionals, government bodies and enterprises across India since 2006. Our core work is resolving Indian Customs problems: drafting replies to Customs queries and show-cause notices, preparing Special Valuation Branch (SVB) documentation, and researching current notifications and circulars to contest registration or licensing demands that do not apply to a given consignment. We also coordinate customs clearance, freight forwarding and marine cargo insurance through our operations team.

What we do

Customs query and notice replies. 
When Indian Customs raises a query, an examination report objection or a show-cause notice on your consignment, we draft the technical reply — citing the notifications, circulars and tariff entries that apply — so the shipment clears without an unnecessary licence, registration or duty demand.

Special Valuation Branch (SVB) documentation. 
For importers with related-party suppliers, we prepare and file the SVB questionnaire and supporting documentation, and manage the case through to the department's order.

Contesting inapplicable regulatory demands. 
Importers are routinely asked for BIS, WPC, CDSCO, FSSAI, plant quarantine or similar registrations that their specific goods do not attract. We research the current position and build the written case that the requirement does not apply.

Customs clearance and freight forwarding.
End-to-end coordination of door-to-door international logistics, customs clearance and marine cargo insurance, at any Indian port, airport or ICD.

Who we work with

We work with Indian importers and exporters of all sizes, including automotive component manufacturers, engineering firms, business process outsourcing companies and healthcare clinics.

Why importers come to us

• 27 years of hands-on EXIM experience, not theory — the same person who researches your case has argued similar ones at Indian ports since 2006.
• We contest, rather than comply by default. 
  Many consultants advise obtaining whatever registration Customs mentions. We check first whether the requirement actually applies to your goods.
• Direct access. 
  You deal with the consultant handling your file, not an account manager.
• Registered Indian private limited company —
  CIN U63011PN2006PTC128701,
  GSTIN 27AAECM7040D1ZQ.

Frequently asked questions

What does Multimodal Logistic Systems do? 
Multimodal is an Indian export-import consultancy based in Pune. It advises importers and exporters on Indian Customs procedure, drafts replies to Customs queries and notices, prepares Special Valuation Branch documentation, and coordinates customs clearance, freight forwarding and marine cargo insurance.

Where is Multimodal based, and does it work outside Pune? 
Multimodal is headquartered in Pune, Maharashtra, India, and works with clients across India. Customs matters are handled at any Indian port, airport or inland container depot, with consultation by phone, WhatsApp, email and video call.

My shipment is held at Customs for a registration I don't think applies. Can you help? 
Yes. This is Multimodal's core work. We research the current notifications and circulars governing your specific goods and HS code, and draft a written reply arguing why the registration or licence does not apply to that consignment.

What is SVB documentation and do you handle it? 
The Special Valuation Branch of Indian Customs examines imports between related parties to check whether the relationship has influenced the declared price. Multimodal prepares the SVB questionnaire and supporting documentation and manages the case to conclusion.

How long has Multimodal been operating? 
Multimodal Logistic Systems Private Limited has served importers and exporters since 2006, backed by over 27 years of EXIM consulting experience.

How do I get in touch? 
Call or WhatsApp +91 93733 11838, or email info@multimodal.biz.

Send your Customs query letter and Bill of Entry number on WhatsApp to +91 93733 11838 and we will tell you what the department is actually asking for.

Multimodal acts as an independent coordination and management service provider and does not provide legal, tax or financial advice. Full disclaimer