Disclaimer
In short: we give information and coordinate with agencies for you, as you instruct. We do not give legal or financial advice.
1. Information, not advice
We do not offer legal, tax or financial advice. What we provide is information on Customs, DGFT and related procedures, and documentation and coordination services. For legal, tax or financial advice, please consult a qualified advocate, chartered accountant or other professional.
2. We act on your instructions
We coordinate on your behalf with government agencies and private parties, such as Customs, DGFT, ports, brokers, shipping lines, insurers and banks, as you advise and instruct. You decide what to do, and you remain responsible for the declarations and submissions made in your name.
3. Replies and documents we draft
Replies, letters and applications we draft are based on the facts, documents and instructions you give us. Please read them carefully and confirm they are correct before you sign or submit them. We do not guarantee that an agency will accept them or decide in your favour.
4. Rules change
Laws, notifications, policies and duty rates change often. Information on this website, including guides and checklists, is general, was correct to the best of our knowledge on the date shown on the page, and may not apply to your case. The Shipment Readiness Check is a general checklist and not an assessment of duty or legality. Please confirm the current position with us or the official source before you act.
5. Links and third parties
Links to other websites are for convenience. We are not responsible for their content.
6. Limit of responsibility
To the extent the law allows, we are not responsible for loss arising from reliance on general information on this website. Our Terms of Service apply to the services we provide.